Tag Archives: Forrester Research

This Week in PlaneBusiness Banter

You want to know how much money the airline industry had to shell out in additional GDS fees in 2009 as a result of the OTAs dropping their online booking fees?

We know the answer. At least we know how much Forrester Research estimates the airlines lost.

This week in PlaneBusiness Banter I sit down with Henry Harteveldt, VP and Principal Analyst with Forrester Research. We not only talk about the airlines and their additional GDS costs, we talk about onboard Wi-Fi and why AirCell’s pricing is too expensive, American’s lousy business class seats, Braniff, the shift that Forrester sees happening from legacy carriers to LCCs by corporate travel managers, and, of course, United’s decrepit onboard entertainment systems.

In other news, we look at the surprise Continental Airlines pulled on its pilot group last week. Hey, if the pilot group is going to keep waving the Delta Air Lines‘ pilot contract around — why not just give it to them? With a few minor revisions. That is exactly what the company has offered as a counter-proposal to what the pilots offered up in December.

Is this a good deal for the airline? For the pilots?

Meanwhile, Unite, the union that represents the cabin crew at British Airways made good on their promise to strike the airline this weekend. The airline estimates it has lost £7 million ($10.6 million) for each of the three days. It also says it will take the rest of the week to get itself re-positioned. Then– on Saturday, Unite has scheduled to begin a four-day strike against the airline.

Not to be outdone by the British Airways‘ cabin crew members, pilots at Germanwings and Lufthansa Cargo are now set to join Lufthansa pilots in a strike against that airline in April. After Easter. (That was considerate of them.)

This last week ISTAT held its annual conference in Orlando. We talk about the feedback we received from several subscribers who were in attendance — and yes, ILFC’s Steve Hazy was there talking up his new airline leasing venture.

Meanwhile, lots of regulatory news last week from the FAA, the NTSB, and the Office of the Special Counsel. We talk about all that — and yep, then there was that “Flight from Hell” on Virgin America last week. JetBlue saved the day. Ouch.

On the analyst front — Dan McKenzie with Hudson Securities issued an informative research note last week that looks at the changes in the competitive capacity game. We always like those.

All this — and a lot more. In this week’s issue.